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How to Import Orders via CSV Auto-fetch

Plans: All plans Platforms: All platforms


With AfterShip Shipping’s CSV auto-fetch, you don't have to upload a CSV file every time you want the shipping details of your eCommerce platform orders imported to the Orders dashboard because we will automatically fetch the orders as per your import rule and time.

What you'll learn

In this tutorial, we will introduce:

How to set up CSV auto-fetch
Edit the CSV Auto-fetch import rules
Delete the CSV auto-fetch import rules
View import logs

How to set up CSV auto-fetch:

Go to Orders in the AfterShip Shipping admin
Click on CSV import and select the CSV auto-fetch option

Once you click the CSV Auto Fetch option, you will be asked to set the import rule. Click on Create new rule

a. Set the Daily import time
b. Input the HTTP, HTTPS, FTP or SFTP link that points directly to the CSV file you want AfterShip to download at the time you specify
c. Fill in the username and password, if the URL is password protected. With this, you can simply update the CSV file at the URL you specify, and AfterShip will automatically download the file and import the shipments

Click Save to finish the procedure
Your newly created rules will display on the CSV auto-fetch dashboard

Edit the CSV auto-fetch import rules

Choose the rule you need to edit and click on it go to the rule pop-up page to edit it
Do the required changes and click Save to finish modifying the rule

Delete the CSV auto-fetch import rules

Click Delete for the rule you want to delete

Click Delete again in the secondary confirmation and the rule will be deleted

View import logs

The import log dashboard gives a detailed view of your one-time and auto-fetch CSV import logs.

Go to Orders in the AfterShip Shipping admin
Click on CSV import and select the View logs option

No logs will appear if you haven’t imported any orders yet. If you have, the dashboard will display the following information.

Feed URL: The name of the CSV import file
Feed type: The method used to import orders
Import to: The platform where the file was imported
Processed time: The date and time when the fill was processed
Processed: The total number of orders in the file that are meant to be imported
Succeeded: The total number of orders that are successfully imported
Failed: The total number of orders that failed to be imported
Error log: The reason behind the unsuccessful order import which you can see by downloading the log.

Find the failed reason under the reason column, rectify it, and import the file again.

Updated on: 06/06/2024

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