Articles on: International Shipping

Enable UPS Paperless® for Commercial Invoices by April 2024 for International Shipping

UPS customers need to switch to UPS Paperless® for commercial invoices to avoid being charged for using paper invoices.

Why is there a surcharge for using paper invoices?

Ongoing regulation changes around the world are increasing the cost to service paper commercial invoices and creating potentially longer handling times.

What is the timing?

The surcharge is now planned to be implemented starting April 2024.

How much is the surcharge and when will it start?

Beginning in April 2024, there will be a $1.00 USD surcharge for using paper documents. This fee will increase to $3.00 USD at the beginning of July 2024 and to $5.00 USD at the beginning of October 2024.

Want to avoid the surcharge? Go paperless!

UPS Paperless® for commercial invoices digitally transmits your data to UPS and customs offices around the globe.
You get great benefits:
Save time with faster customs clearance and shipment processing
Eliminate lost or damaged documents in transit
Streamline shipping preparation and lower labor costs
Minimize redundant data entry and reduce the chance of error
Keep customs values confidential when shipping directly to customers

Enable paperless in AfterShip Shipping/Returns

Go to your carrier account, check the "Paperless invoice" in your UPS account settings.

Alternatively, for Shipping Labels API, including service_options with paperless_invoice as below:
"service_options": [
      "type": "paperless_invoice",
      "enabled": true

It’s simple to enable paperless invoices for free at Please refer to this UPS article or simply look into the steps listed below.

If you need help or have questions, please contact your UPS Account Manager or call 1-800-782-7892.

Updated on: 28/03/2024

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