Carrier - Delhivery Troubleshooting
data.shipper_account.credentials is invalid, please check with the carrier to make sure the credentials are correct
Your account credentials are incorrect and cannot create the label.
You will need to confirm the correct credentials with the carrier.
If the credentials are incorrect, after getting the correct credentials, edit the courier account and fill in the correct credentials again.
data.shipper_account.credentials is invalid, please check with the carrier to make sure the credentials are correct
What it means
Your account credentials are incorrect and cannot create the label.
How to solve
You will need to confirm the correct credentials with the carrier.
If the credentials are incorrect, after getting the correct credentials, edit the courier account and fill in the correct credentials again.
Updated on: 24/08/2023
Thank you!