Articles on: Troubleshooting Tips

Carrier - Delhivery Troubleshooting

data.shipper_account.credentials is invalid, please check with the carrier to make sure the credentials are correct

data.shipper_account.credentials is invalid, please check with the carrier to make sure the credentials are correct



What it means



Your account credentials are incorrect and cannot create the label.

How to solve



You will need to confirm the correct credentials with the carrier.
If the credentials are incorrect, after getting the correct credentials, edit the courier account and fill in the correct credentials again.

Updated on: 24/08/2023

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