Carrier - Endicia Troubleshooting Tips

data.shipment.parcels.box_type is invalid, please choose another box_type and try again.
data.shipment.ship_from.company_name is invalid, it must be more than two words.
data.shipment.ship_to.company_name is invalid, it must be more than two words.

data.shipment.parcels.box_type is invalid, please choose another box_type and try again.

What it means

The selected box_type is not available with the selected service.

Please note that some box types can be only used for particular service, e.g. if you want to use Flat Rate Box, you have to use Priority Mail.

How to solve

Please check on USPS website for all available service type and box type combinations.

Quick links:
Ground Advantage
Priority Mail

data.shipment.ship_from.company_name is invalid, it must be more than two words.

What it means

For international shipment, the shipper's company name must be provided, and must be at least two words.

How to solve

Please change the shipper's company name and retry.

data.shipment.ship_to.company_name is invalid, it must be more than two words.

What it means

For international shipment, the recipient's company name must be provided, and must be at least two words.

How to solve

Please change the recipient's company name and retry.

Updated on: 11/01/2024