Carrier - UPS Mail Innovation Troubleshooting Tips

Your UPS Account number is not authorized for Mail Innovations Single Returns Shipment.
UPS account: PostalCode and/or CountryCode input does not match those associated with the AccountNumber


Your UPS Account number is not authorized for Mail Innovations Single Returns Shipment.



What it means



Your account is not authorized to use the return shipment service.

How to solve


Please contact your UPS account manager to obtain authorization. You can find the contact information here.

UPS account:PostalCode and/or CountryCode input does not match those associated with the AccountNumber



What it means



The address entered does not match the Primary Contact Information for the account.

How to solve


Please login UPS portal and find Addresses as below.

Updated on: 07/03/2024

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